Reviews

I usually dread the experience because of past storage units, but I found a friend in the woman who manages this place. I enjoy every conversation we have, and I feel like I have found a friend. She is the only reason why we continue to have a storage unit here.

Very Nice people who work in the office. very helpful for all the years I stored here! 🙂

Jennifer is phenomenal and she makes me feel welcomed and appreciated!! Absolutely will rent from here again!!!!

Jennifer is amazing! We’ve stored our stuff for over a year while building a house! She’s answered my questions and helped in every step!! Couldn’t recommend this facility more!

A-Cool storage is extremely nice and professional but Ms. Jennifer is the best!!!! She communicates every detail of the policies with you in a way that you can understand them. She is always polite and courteous. I couldn’t have asked for a better storage experience!!!!

I absolutely love this place! I am a returning customer and coming back Ms. Jennifer made the experience so refreshing. I was in and out within 15 minutes and that itself speaks volumes. I’ll probably always rent from here no matter how far I go. Thank you!!

Great customer service!

Best place to rent a storage hands down! Jennifer is the best she is sweet and will give you the best storage experience you’ll ever have !!

I have had a unit at A-Cool for over 15 years and am always impressed by the cleanliness of the facility and the attitude of Jennifer. She always waves to me entering and exiting and talks when she doesn't have a customer. I have used other storage facilities in the past but this one has been the absolute best- hence why I have been here so long.

This for the one bathroom that I found. It needs to cleaned. The bowl is stained as is the seat. The sink, the floor and walls, the entire room need to be cleaned and sanitized.

I've Been With Them For Many Years ... Nice Atmosphere ... Very Nice People ...

The staff is awsome ,they will answers any questions you may have ...the Facilit is always clean and free of bugs .....it has great security !!!

Friendly staff and very nice storage unit..I would use them again in the future if need be!!!!

The process of renting storage space was easy and the manager, Jennifer has always been so helpful!

I have used them for years. The staff is always professional and the management is awesome!!

They are very professional and friendly and clean

I have used facility for several years. Very clean , safe and they are very helpful with issues

Love the automatic debit form account and the the email notifying me of the payment transaction. No complaints here. 👍👍

I love the customer service and the manger is awesome.

Management is always so friendly and helpful! I've had a storage at A-Cool Self Storage for a couple years now and never had any problems! Recently added another storage and now have 2 units. 100% recommend!

It's a Great Storage Place.

The staff is always helpful and accommodating.

The staff are extremely helpful and the grounds are clean and secure. Prices are comparable to other storage units as well.

Securing a storage unit at A-Cool Self Storage was simple, efficient, and affordable. The facility is well kept and easy to get to. The staff are very pleasant and friendly. I also love the added security of gated access and video surveillance around the buildings. Definitely recommend this facility for storing your household items!

I have been using A-Cool Self Storage for over a year, and can highly recommend this wonderful company! The employees are always cheerful, the units are clean and climate controlled, and it's always easy to access my 2 units. Very happy customer!

Great storage facility. Very clean, and the manager is very easy to work with.

I have been with this facility number of years. The people that run this place are very friendly and helpful. I really like the many options one has to pay your monthly bill. I just wish it was closer to my place of residence and the price for outside units cheaper since I'm not using the climate control or electricity.

Always clean and friendly

Great place, very professional

A-Cool Self Storage is a great facility. Always clean, well lighted, never a problem. Super place to keep your stuff.

15 year plus customer love this place!!!!!

Great storage unit. Everyone in the front office is very nice and helpful! Only downside is it's not 24 hour access, which still increases safety.

I have 2 units with A Cool Storage. I’ve had 1 unit for approx. 15 yrs and the other for 4 yrs. When my daughter returned to Mobile during Covid, I was able to get her a unit as well. I love Jennifer and Carolyn and always enjoy visiting with them. They have always been very helpful whenever I have questions or concerns. A Cool’s location is very convenient for me. I highly recommend storing your belongings there.

A-Cool is the best place to use for your storage needs! Jennifer is very helpful and knowledgeable about what size unit will be needed! And a huge bonus is her personality! I would rate this place 6 stars if I could!

A-Cool is the best. It's always clean and neat. The manager is awesome. I highly recommend this place

Have had a storage space here for many years. Have never had any type of problem, and the staff always treats us like family.

Friendly staff. Very clean. Highly recommend them. Been with them over 3 years.

Great place, very clean, and employee's are extremely nice and hopefully. Love it I tell everyone about it.

Great storage facility! Jennifer is awesome.

Have been a customer from day one

This is the second time I have rented a unit from A-Cool (maybe even the third). I don't even think of any of the other places when I need storage. The staff has always been extremely helpful, the facility is clean and everything seems very secure.

The location is convenient, at Demetropolis Rd. just a few hundred yards from Highway 90. We rent a unit in the climate controlled space, which is clean, spacious, and well lit. The woman who manages A-Cool is helpful and always friendly. This has been a very positive experience for me and my wife.

They are awesome, I've had my things in storage for over a year and have never had any problems!

Great facility and the administrator Jennifer has been a pleasure to work with!

As a storage tenant here for almost two years the place is well kept, the staff is very nice and helpful, and I feel safe having my belongings stored here.

Great unit for a great price!!

I have been a part of this storage facility as a customer on two diff occasions now. I absolutely recommend this facility above all others!!! It's clean an the people there are so awesome!! They take the time to care about their customers an each of their individual needs.... And I feel this is a very important part of where u want to be as a customer. I will never rent from any other place from here on if or when I may need a storage unit.... This place is jus the BOMB, and I speak this from my heart & soul!!! Thank u So Cool for providing a wonderful experience to me! My business will always be yours without any extra thought to it!!

Great climate controlled storage..

Jennifer really helped us out. Even though we got there 5 min till close. I had reserved a storage unit online. It was actually too small for what we needed. My mistake. She upgraded us and we just had to pay the difference. It was well after closing time we were in a time crunch ourselves. Highly recommend A cool self-storage. Phone number is there to call if you have any after-hours issues.

The front doors being damaged and out of service sure was inconvenient. The place looked very clean otherwise.

Would recommend highly

Have used three different times in last 8 years about a year at a time always good service.

Very Clean, Nice Storage Building. Employees are always very friendly. Easily accessed!

Very helpful staff

Very nice an clean facility

Awesome place..management is excellent

The facility was all we needed. Staff was very helpful at all times.

Friendly and helpful staff.

Clean and easy access.

The people was very nice

Excellent storage facility very clean and security is above average. Staff is always pleasant and helpful

The staff is very friendly and accommodating. Very pleased with my experience so far!

Very clean!!

Really needed back storage really bad and when got here Mrs Jennifer was professional in helping me because this is my first time doing this she was very quick with the paperwork even was concern in my health due to I wasn't feeling good she is awesome really thank her

Facility is well maintained and staff is very helpful. Jennifer was awesome through out the whole process. I would recommend them to anyone looking for s storage facility.

A good place to store your furniture but very expensive

A Cool Storage self storage in Mobile AL 36693 rocks!